General Consent

By using the site, you consent to the practices outlined in this Privacy Policy. These practices may change, but any changes will be posted, and will only apply to future activities and information, not on a retroactive basis. Review the Privacy Policy whenever you visit the site to understand how your personal information will be used.

Scope

This Privacy Policy applies only to this website. If you link to other web sites, review the privacy policies posted on those sites.

Definitions

Personal Information: Information that identifies an individual, such as name, address, email address.

Processing: Any operation performed on personal information, whether or not by automated means.

Cookies: Small text files stored by your web browser when you use websites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, voluntarily submitted by our visitors. We use this information to fulfill your request and may add you to our mailing lists, with your consent.

Third-Party Services

We use various third-party services to enhance the functionality of our website and to process your data securely. Below are the details of the third-party services we use and the kind of information that passes through them:

1. Braintree (Payment Processor):

Braintree processes payment information. Your payment details are handled by Braintree to ensure the security and privacy of your financial data. For more details, please review Braintree's Privacy Policy.

2. PHPWord and Aspose (Document Processing):

These services temporarily process the information provided by you for drafting legal documents. We have configured our account with Aspose to delete information provided to their servers within 24 hours. No information is stored or used for any other purpose by these services.

Please note that while we choose third-party services that prioritize your data’s security, we have no control over their data handling and protection practices, and we cannot assume liability for their practices.

Cookie/Tracking Technology

The Site does not actively use cookies or tracking technologies as of the last update of this policy as noted below. However, our third-party payment processor, Braintree, may use cookies to ensure secure and seamless transaction processing.

In the future, should the Site implement the use of cookies and tracking technology, such technologies may be utilized for gathering information, such as browser type, operating system, and tracking the number of visitors, and to enhance the user experience by customizing the Site for visitors.

In such an event, this policy will be promptly updated to reflect these changes, and detailed information about the types, purpose, and methods to control these cookies and tracking technologies will be provided. Users will have the opportunity to opt-out or control the use of cookies through their browser settings.

By continuing to use the Site, you acknowledge and accept this policy and consent to any use of cookies and tracking technologies as outlined herein.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Legal Bases for Processing

We process your personal information based on your consent, contractual necessity, compliance with legal obligations, or legitimate business interests.

Data Retention

We retain your personal information for as long as necessary to fulfill your request, or as required by law.

Rights of the Data Subject

You have the right to access, correct, delete, or port your personal data. Once you create an account, you decide what, if any, data to store on your Profile Page. Besides the data you provide when filling out our questionnaires to create your legal forms, no other personal data is collected.

Data Access and Corrections

To access or correct your data, visit your Profile Page where you can view or edit your data. If you've forgotten your password, you can request a password reset on the Login Page, which triggers an email to your address on file with a reset link. Forms that you are working on, or have purchased, are available on your Profile Page. However, note that once a form is purchased, you have a limited time of 30 days to make edits to the data in that specific form. For residents of California, Colorado, Connecticut, and Virginia, you may also have additional rights under state law to request information about the personal data we have collected about you.

In all cases, to exercise these rights, please visit your Profile Page or contact us at info@OstendorfLaw.com. If your request is denied, you may appeal the decision by contacting the same email address. We will review your appeal and respond within 60 days.

Data Deletion

To delete all of your data: (1) visit your Profile Page and (2) click the "Delete My Account" link. Upon your request for account deletion, all your data will be permanently erased from our database within five minutes or once the request is processed if our servers are down, whichever is sooner.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All advertising emails and newsletters from this site allow you to opt out of further such mailings.

International Data Transfers

We do not intentionally transfer your data internationally. However, our third-party service providers might process your information on servers located outside of the United States.

Automated Decision-Making

We do not use your data for profiling or automated decision-making. The data you provide is solely used for customizing and drafting your legal documents.

Security Measures

We implement security measures to protect your personal information, including encryption and access controls.

Dispute Resolution

For disputes related to the collection and use of personal information, contact us at the information below.

Privacy Contact Information

For questions, concerns, or comments about our privacy policy, contact us at info@OstendorfLaw.com. Be sure to include "Privacy" in the subject line.

We reserve the right to make changes to this policy. Any changes will be posted.

Effective Date

This Privacy Policy was last updated on October 2, 2023.

Disclaimer: Interactions with Ostendorf Law are safeguarded by our Privacy Policy, but they are not protected under the attorney-client privilege or any work product doctrine. Though we are a separate division of a law firm, the services provided through this legal forms platform stand distinct from the legal services provided to our clients. The content presented here is for general informational purposes, similar to what one might find in a blog post, and does not involve in-depth consultations with an attorney. As such, engaging with this platform does not establish an attorney-client relationship. Note that using our service does not prevent an opposing party from doing the same. Our platform is not a replacement for or an alternative to consulting with a licensed attorney or seeking professional legal advice. Our provision of general information through the Internet does not constitute advice, opinions, or guidance on specific legal rights, remedies, defenses, strategies, or form selections. The Maryland Attorneys' Rules of Professional Conduct related to attorney-client relationships are not applicable to this platform. Engaging with our website indicates acceptance of our Terms of Use.